Delivery Information
WEREWOLF – Premium Gym Clothing & Fitness Accessories
Thank you for shopping with WEREWOLF. We are committed to delivering your premium gym clothing and fitness accessories quickly and securely.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive a confirmation email once your order has been dispatched.
Delivery Time
📍 Standard Delivery
Estimated delivery time: 2–5 business days (depending on location).
🚀 Express Delivery (If Available)
Estimated delivery time: 1–2 business days.
Delivery times may vary due to weather conditions, courier delays, or high-demand periods.
Shipping Charges
Shipping charges are calculated at checkout based on your location.
Free delivery may be available on orders above a certain amount (if applicable).
Any promotional free shipping offers will be clearly stated on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.
Delivery Address
Please ensure that your shipping address and contact details are accurate at the time of checkout. WEREWOLF is not responsible for delays or losses caused by incorrect or incomplete address information provided by customers.
Failed Delivery Attempts
If delivery is unsuccessful due to customer unavailability or incorrect address, the courier may attempt re-delivery.
Additional delivery charges may apply for repeated attempts.
International Shipping (If Applicable)
International delivery times vary by country.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Damaged or Missing Items
If you receive a damaged package or missing item:
Contact us within 48 hours of receiving your order.
Provide your order number and clear photos of the package/product.
We will investigate and resolve the issue promptly.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: werewolf24hours@gmail.com
Phone: +8801609725751
Address: Gawsia Kashem Center, 10/2 Arambagh, Box Culvert Road, (12th Floor), Suite No. 12/A, Motijheel, Dhaka-1000, Bangladesh.